Shipping policy

SHIPPING POLICY

Last Updated: September 2026

Thank you for shopping with Wigged.co.za.

We are committed to delivering your order as quickly and safely as possible.

ORDER PROCESSING

All orders are processed within 1-3 business days after payment has been received and confirmed.

Orders are not processed, shipped, or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. Customers will be notified of any significant delays.

SHIPPING TIMEFRAMES

Estimated delivery times:

• Major cities: 7-12business days
• Outlying areas: 7-14 business days

Delivery times are estimates and may vary depending on courier operations, weather conditions, public holidays, and other factors beyond our control.

SHIPPING FEES

Shipping costs are calculated at checkout.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed on the website.

BUNDLE OFFERS

Customers purchasing qualifying bundle deals may be eligible for FREE SHIPPING as advertised on the product page.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).

You can use the tracking information to follow the progress of your delivery.

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INCORRECT SHIPPING DETAILS
Customers are responsible for providing accurate shipping information.
Wigged.co.za is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses submitted during checkout.
DAMAGED OR LOST PARCELS
If your parcel arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of delivery or the expected delivery date.
Please include:
• Your order number
• Photos of the packaging and product (if damaged)
• A description of the issue
DELIVERY DELAYS
While we aim to deliver all orders within the estimated timeframes, we cannot guarantee delivery dates due to circumstances beyond our control, including courier delays, weather conditions, strikes, or peak shopping periods.

CONTACT US
For shipping-related questions, please contact us:
Email: wigged.co.za@gmail.com
Website: https://wigged.co.za
Thank you for choosing Wigged.co.za.